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Privacy is our Priority
HIPAA Compliance

At Unison, we take the privacy and security of your plan members’ personal health information very seriously. Since 1996, the Health Insurance Portability and Accountability Act (HIPAA) has required organizations that use and disclose protected health information to implement policies, procedures and safeguards to protect the confidentiality and security of that information.

To ensure we’ve taken all actions necessary to protect your members and comply with national standards and regulations, we completely overhauled our privacy and security policies. In addition, we’ve implemented new procedures for handling private health information while undergoing vigorous training with a leading compliance consulting organization. The result?

Unison is HIPAA certified!

What does the certification mean?

The HIPAA Business Association Certification demonstrates that we’ve taken the following compliance steps:

  • Undergone rigorous development of HIPAA policy and procedures
  • Performed a HIPAA security risk assessment
  • Designated a privacy and security official
  • Trained employees
  • Extended protection to our vendors through sub-agreements

If you’d like information about any of the steps we’ve taken, please e-mail us.

Encrypted E-mail

One of the most important strides we’ve made in terms of HIPAA compliance is through secure e-mail. E-mail has become the primary mode of communication between Unison, our clients, and health insurance carriers. As personal health information is often being sent through e-mail systems, we’ve set up an e-mail encryption service with ZixCorp, one of the top encryption service providers in the country.

When you receive an e-mail from Unison that carries personal health information, the message will contain a link to a ZixCorp sign-in website. Initially, you’ll need to set-up a password to enter the system where you’ll access the full e-mail, download attachments, and send a secure reply back to Unison. After initial set-up, you’ll be able to use this sign-in for future secure correspondence.

If your company already has a ZixCorp encrypted e-mail system, you’ll receive secure e-mails directly to your inbox. You don’t need to sign-in to ZixCorp to read messages.

More information:

At Unison, we understand that HIPAA can be confusing. If you have any questions about personal health information, our security measures, or our HIPAA certification please do not hesitate to call us at 952.927.8997.

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